Why I Cancelled the Offsite
Three days, a venue in the Berkshires, an agenda with seventeen sessions. Nine days before it was scheduled, I cancelled it. The team thanked me twice.
Three days. A venue in the Berkshires. Seventeen sessions across the agenda. Nine days before it was scheduled, I cancelled it. The team thanked me twice in the next forty-eight hours.
The offsite had been on the calendar since the previous Q4 planning meeting. The reason it was on the calendar was that the previous offsite had been on the calendar the year before. The reason the previous offsite had been on the calendar was the same.
This is most offsites. A calendar event in search of a reason. The team accepts because the team accepts offsites. The agenda fills because someone is asked to fill it. The breakouts produce action items because the breakouts always produce action items. Six weeks later, two of the action items have been completed. By the next quarterly planning meeting, the offsite has become evidence that the offsite was useful, and a new one is scheduled. I traced that exact loop in 47 action items, 2 done.
The cost of an offsite is rarely priced honestly. Twelve leaders, three days, plus travel and venue. Our direct cost came to about $48K. The opportunity cost was heavier: three days of in-flight work across twelve people, plus a week of prep and a week of action-item triage. Our real number landed closer to $200K, against an agenda nobody had bothered to defend.
The case for cancelling was specific. The leadership team was not misaligned. The quarter was on track. The roadmap had been ratified two weeks earlier. The strategic questions the agenda promised to answer had already been answered, in writing, by the leads who owned them.
The right offsite is the one where the leadership team is genuinely stuck and cannot resolve it async. The wrong offsite is the one held because last year's was held. The first kind is rare. The second kind is the modal offsite.
The team thanked me because the team had been quietly dreading the lost week. The work each of them was in the middle of mattered more than the planned conversations. I rescheduled a half-day, in the office, for the actual question the offsite had been booked around. Four hours. We finished in three.
The default move is to hold the offsite. The harder move is to ask whether it earns its cost, my test in the $40,000 standing meeting: is the meeting doing the work, or doing the appearance of the work?