The vanity metric on the homepage
'Trusted by 12,000 teams.' Half of those teams were free users who logged in once. The number was technically accurate and strategically useless.
Angle
Metrics
3 posts
The forecast got worse when it got bigger
A CFO with eleven tabs had worse variance than when she had one. Each new line is another place to be wrong.
Four Green Metrics, One Red Quarter
Most ops dashboards are not lying. They are showing the company exactly what the company asked to see two years ago. Most ops dashboards are decorative.