6 Ways Neuromarketing Encourages You To Buy More
Traditional marketing is obsolete. To develop an effective marketing strategy you must understand how the brains of consumers make decisions. Traditional marketing asks the consumer what they want,
You’ve probably seen it: a product launch that should have crushed it, or a marketing campaign that just… fizzled. You ask customers what they want, build it, then sell it. But often, they don’t know what they want, don’t want you to know, or simply aren’t telling the whole truth.
Maria, who runs a small e-commerce shop, recently watched her Q3 sales dip 15%. She traced the lines on her spreadsheet, a knot tightening in her stomach. Her product was solid, her team worked hard. The problem wasn’t her offering; it was how her marketing spoke to the brain’s hidden decision-makers.
That’s where neuromarketing comes in. It’s not about asking what people want. It’s about understanding what happens in their brain when they make a purchase. It wants to know how to make you say “yes,” or “I need that.”
To map how our brains respond to different stimuli, neuromarketing uses distinct techniques:
- Facial coding - Measures emotions displayed on your face.
- Eye tracking - Follows where your eyes look on an image.
- Voice analysis - Focuses on your tone of voice, not just your words.
- Skin conductance test - (Like a lie detector) measures heart rate, pressure, and electrical flow between fingers.
- EEG (electroencephalogram) - Detects electrical activity in your brain.
- MRI - Measures oxygen consumed by various brain regions.
Take the 2015 Super Bowl. About 50 volunteers watched the game from a dark office, hooked up to sophisticated equipment. Research by Innerscope measured the emotional impact of the ads on them.
Not every organization can drop $5 million USD for a 30-second Super Bowl 2016 ad. But whether you’re a large corporation or a small company, you want to improve your marketing and communicate more effectively.
How do we make decisions?
We often think we're rational, but our buying decisions tell a different story.Neuroscientists describe the brain as having three main systems that influence decisions:
- **The Rational System**: This is what sets us apart. It handles logic, learning, language, conscious thoughts, and personality.
- **The Emotional System**: Primarily concerned with processing feelings. Emotions are vital for social interaction, memory, and hormone regulation.
- **The Instinctive System**: This system manages unconscious processes and basic survival functions like hunger, breathing, and fight-or-flight reactions. It plays a major role in our quick, unconscious decision-making.
Neuromarketing aims to speak directly to your instincts, which are often uncontrollable, to influence those decisions. That’s why, when implemented well, this type of marketing is so effective.
How neuromarketing makes you buy more?
Neuromarketing sells more by stimulating your instincts using six key triggers. These have the greatest impact on the decision-making process.1. Self-centered
The brain's oldest systems focus solely on you, your survival, and your well-being. If a subject isn't about you or doesn't affect you, it often gets ignored.That’s why it’s easier to dismiss a message addressed to “everyone” than one that says “you.” Just using “you” makes a message more attractive.
Big brands are changing how they communicate to make you feel like it’s all about you, to grab your brain’s attention.
You don’t just customize the message; you deliver the right message, always considering those instincts. For example, when you walk into a retail store and someone asks, “Can I help you?” Your brain instantly translates that as “My store, my time, you’re a target”—which signals danger. You’re likely to say no, even if you need help. Your reaction would be different if asked, “Are you looking for anything in particular?” That says, “Your quest, your time, I’m here to help”—and that signals safety.
2. Contrast
4. Beginning and end
Research confirms that the beginning and end of an event or experience alter our perception of the entire experience. The brain's fast systems forget almost everything in the middle.Therefore, place your most important content at the beginning and repeat it at the end.
Given our attention span, our brain uses the initial impression as a filter for what follows. Likewise, the most recent experience leaves a final impression with greater weight.
5. Visual
- The brain's oldest systems respond rapidly to images.
- The brain can process images lasting just 13 milliseconds.
- Our eyes register 36,000 visual messages per hour.
- We grasp a visual scene in less than 1/10 of a second.
- 90% of information transmitted to the brain is visual.
- Visuals process 60,000X faster in the brain than text.
- 40 percent of nerve fibers link directly to the retina.
We quickly recognize shadows and associate meaning with them. For example, you process images of snakes and spiders faster than others because your instinctive systems warn you of danger instantly. Visual processing hits these primal systems first, creating a fast, effective connection to the true decision-maker.
65 percent of the population are visual learners. One of the easiest ways to ensure customers store information in long-term memory is to pair concepts with meaningful images.
Researchers show that even a message’s font can alter perception. If someone receives instructions in an easy-to-read font, they believe the task is easier. A more complicated font immediately makes them assume the task is harder and takes more time.
6. Emotional cocktails
These six stimuli make storytelling a key tool for companies to convey their message and increase sales.
Related: 5 Keys to Effective Storytelling
